Refunds, Partial Refunds and Restocking Fees

It’s GameTime LA does NOT charge restocking fees for returns of defective products. If you have received the wrong product or it doesn’t match what was shown on our site or we have made some other shipping error, there will be NO restocking fee and NO charge for a return label, provided the item is within its return policy period.

Restocking Fees

If you use the return online portal found here to process your return within the item’s return policy period, you will receive a prepaid return label at no charge and a full refund to the original form of payment* for the following items:

You Return
  • Defective items (no fault of customer)
  • Wrong item shipped or item does not match what was shown on our website
You Receive

100% of the item’s purchase price AND free shipping label

Partial refunds

You may receive a partial refund to the original form of payment* for the items listed below.

You Return
  • Non-defective items within the item’s return policy period.
You Receive
85% of the item’s purchase price or 100% of the item’s purchase price in store credit.