Refunds, Partial Refunds and Restocking Fees
It’s GameTime LA does NOT charge restocking fees for returns of defective products. If you have received the wrong product or it doesn’t match what was shown on our site or we have made some other shipping error, there will be NO restocking fee and NO charge for a return label, provided the item is within its return policy period.
If you use the return online portal found here to process your return within the item’s return policy period, you will receive a prepaid return label at no charge and a full refund to the original form of payment* for the following items:
- Defective items (no fault of customer)
- Wrong item shipped or item does not match what was shown on our website
100% of the item’s purchase price AND free shipping label
You may receive a partial refund to the original form of payment* for the items listed below.
- Non-defective items within the item’s return policy period.